Microsoft Edge browser
Open the settings in Edge at the top right
Select Default browser from the left menu and then set Allow sites to be reloaded in IE mode to Allow
Click the add button and add the smartcam website URL
The Smartcam website should then load without displaying an error
Microsoft Internet Explorer
If you have windows 10 or 11 follow this link first:
Enabling Internet Explorer in Windows 10/11 – Hanwha Vision Europe
Check if the Smartcam website is added to the compatibility view - If it is there remove the entry
The Smartcam website should now load without the error
If this doesn't work try In private browsing mode